Dr Hirtz is there day or night for any medical situation! A dedicated elf physician, Dr Hirtz attends to the general health of elves, reindeer, fairies and other various creatures in the North Pole.
From broken wings to saddle sores, the North Pole community relies heavily on the expertise of Dr Hirtz. Day or night he is always on call, available for consultation of any ill or injured magical folk.
Whether curing the aching hands of the ribbon tying elves, treating the occasional common elf cold epidemic, managing the mishaps caused by particularly mischievous elves to specialist surgical procedures, this doc is always in high demand.
From January 2017 we are providing all of our customers our Product Delivery Guarantee. Our aim is to get you your products as soon as possible.
This guarantee covers:
If in the event your delivery is delayed by the courier company or Australia Post, the steps are as follows:
Please note: if your order has been marked with Authority to Leave (ATL) our delivery guarantee is not applicable for deliveries that are missing.
If you wish to return an item because you have changed your mind about your purchase, Christmas Elves will offer you a store credit, provided that:
For change of heart returns, the cost of returning the items is paid by you.
Christmas Elves will accept product returns and provide you with a store credit, refund or repair where:
Please contact our online team to request details on how to return an item.