Our Policies
Everything you need to know about shopping with Christmas Elves.
Payment Policy
Discover our accepted payment methods, layby options, and security protocols to ensure safe transactions.
Read Payment PolicyPrivacy Policy
Understand how we collect, manage, and protect your personal information when you shop with us.
Read Privacy PolicyShipping Policy
Get details about our shipping methods, delivery timeframes, and costs throughout Australia.
Read Shipping PolicyReturns Policy
Learn about our returns process, eligibility criteria, and how long refunds typically take.
Read Returns PolicyLoyalty Program
Read the terms and conditions for our Christmas Elves Collectors Club membership program.
Read Loyalty TermsLast updated: 29 September 2025
Have questions? Contact us at service@christmaselves.com.au or call 1300 4 ELVES (1300 4 35837)
