Christmas Elves Loyalty Terms and Conditions
Christmas Elves Collectors Club Terms & Conditions
These Terms and Conditions apply to membership and participation in the Christmas Elves Collectors Club loyalty and rewards programme.
1. General
About the Programme
The Programme is a loyalty and rewards membership programme owned and operated by Christmas Elves – JAMJAM FESTIVE PTY LTD, ABN 48 143 434 333 (Christmas Elves Group, Christmas Elves, we, us or our).
You can read more about Christmas Elves .
References to the Christmas Elves Group in these Terms and Conditions also include:
In these Terms and Conditions, we refer to a person participating in the Programme as you or the Member.
Contacting Christmas Elves
Postal Address
Christmas Elves
10 Gower Street
Preston VIC 3072
Australia
Customer Service
Phone: 1300 4 ELVES (1300 435 837)
Email: loyalty@christmaselves.com.au
Customer service opening hours may change during the year, particularly as Christmas approaches.
Changes to the Programme
The Christmas Elves Group may, at its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Programme, either in whole or in part. This includes any rewards or loyalty dollars offered under the Programme.
Where a change would significantly reduce the value of a Member’s existing loyalty dollars, Members will be given at least two months’ notice. Notice will be sent to the email address registered to the Member’s loyalty account at the time of the change.
Acceptance of Changes
Any changes to these Terms and Conditions will be considered accepted when you:
- provide your membership details to earn or redeem loyalty dollars;
- use a reward or benefit offered through the Programme; or
- continue participating in the Programme without submitting a written objection within 30 days after being notified of the change.
If you do not accept a change to the Programme, you may end your membership by formally requesting that your Christmas Elves loyalty account be deleted.
Participating Stores
All Christmas Elves Group-owned stores in Australia participate in the Programme. The Programme is also available through the Christmas Elves online store at www.christmaselves.com.au .
You can view our current Christmas Elves store locations here .